are carefully handpicked and personally known to us. We intentionally work with a small, trusted team of no more than 30 sitters at a time to ensure consistent, high-quality care.
Every sitter completes a short training session and is required to strictly follow our company rules. This includes no smoking, no parties, no alcohol, and no unapproved visitors at a client’s home.
Our team operates according to three core values:
Good Communication, Reliability, and Transparency.
All our sitters are responsible students or young professionals who genuinely care about animals and respect your home.
Behind the scenes, we have a dedicated management team to ensure everything runs smoothly.
Shevonne, our administrative coordinator, handles all bookings and manages arrangements between clients and sitters, ensuring a seamless and organised experience.
Our managers — Ashnah, Danike, and Danae — oversee day-to-day operations. They support our sitters, manage emergencies, and handle any questions that may arise. They also monitor sitter check-ins, ensure sitters arrive on time, receive updates, and make sure our standards are consistently met.
With both an attentive management team and carefully selected sitters, you can rest assured that your pets and home are always in safe hands.
Ronel, the owner of Pet Care Pretoria, oversees all sitter allocations for every booking. She is responsible for assigning the most suitable sitter to each job, managing payments, and ensuring that every booking meets the company’s standards of care and professionalism.
With hands-on involvement in every placement, Ronel ensures peace of mind for both clients and sitters.